The COVID-19 pandemic has impacted consumers and businesses alike across the United States and around the world.
For our customers, though we continue to make regular updates to our logistics and supply chains, occasionally you might experience some changes to the normal online shopping experience. These include:
- Longer delivery times
- Short supply of some high-demand products
Longer Delivery Time
This is because our top priority is to protect our community and all relevant parties as they pick, pack, and ship our products. While we are still committed to fast and free ground shipping to both residential and business delivery sites, customers should anticipate delays.
Short Supply of High-Demand Products
The pandemic has affected all industries, including online demand, that has increased with no warning. Since plastic is being used in all facets of our lives as the front-line defense against COVID-19, for example, sneeze guards, shields, barriers, we might experience a short supply of some products due to pent up demand. We are in regular communication with our suppliers and partners, to ensure we adopt new fulfillment operations to minimize downtime.
Please note, we do offer high-quality Personal Protective Equipment (PPE) such as Sneeze Guards & Face Shields - designed to provide business & residential protection from common environmental threats.
Yes. We are still processing returns. To start a return and learn more about returns, please contact our customer service representative via chat, email, or phone.
Is it Safe to Receive Orders?
For guidance on Coronavirus, please refer to the World Health Organization website.
COVID–19 has created changes much greater in scale and with much less warning. Though we try to get to all your inquiries in a timely manner, you might experience a longer than usual wait time to hear back from one of our specialists.
Please note, there are various ways to reach us including chat, email, and phone.